We collect data to provide and improve our services, for transaction processing, fraud prevention and customer support. Data collection principles: purpose limitation, data minimization, security and transparency.
- Account information (name, email, password hash, role)
- Wallet & transaction history (amounts, status)
- Task and review details (task metadata, screenshots)
- Technical data (IP address, device metadata, cookies)
- Support communications and ticket history
- To provide, operate, and maintain the service
- To process payments and manage wallets & transactions
- To detect, prevent and address fraud or technical issues
- To communicate with you about your account and support requests
- To comply with legal obligations
We do not sell personal data. We share data with trusted third-parties only when required: payment processors, fraud prevention services, or when required by law (e.g., court order).
We retain personal data only as long as necessary to fulfill purposes described in this policy, comply with legal obligations, troubleshoot issues, and enforce agreements.
You may request access, correction, deletion of personal data, or portability where applicable. Contact us at support@onixeshop.com to make a request. We will verify identity before taking action.
We use cookies for authentication, preferences, analytics and security. You can control cookies from your browser settings. See our Cookie Policy for details.
We implement appropriate technical and organizational measures to protect data. While we strive for strong security, no system is 100% secure; report security concerns to support@onixeshop.com.
For privacy inquiries please email: support@onixeshop.com
We may update this policy occasionally. We will post the updated effective date at the top of this page.